Refund and Cancellation Policy

We understand that sometimes things don’t go as planned. That’s why we offer the following refund and cancellation policies:

There shall be no cancellations for orders.
Refunds can be generated under certain criteria:
If the product is damaged, parcel opening videos and pictures are needed to support your complaint. You can mail it to us at mybeautex@gmail.com or @my_beautex on Instagram.
We will either refund or exchange the products for you.
If a wrong product is delivered, we shall resend it. Videos and pictures are needed. You can mail it to us at mybeautex@gmail.com or @my_beautex on Instagram.
Return request should be raised within 2 days after delivery of product, Refund will be credited in 7 Days from the day of your complaint.
Refund will be processed in 4 days.